Posts Tagged ‘#pecr’

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DUA: New Rules

16/06/25

Great – I’m a big fan.  Although I’ve got a sneaking suspicion this isn’t going to be a chat about our favourite Dua Lipa tunes.

Correct.  But now you’re here let me tell you about the other DUA you need to know about.

The Data (Use and Access) Bill (“DUA”) was introduced by the UK government in October 2024 as the pared-down successor of the previous government’s (now defunct) Data Protection and Digital Information Bill (“DPDI”), which itself was introduced in July 2022.  Since the bulk of its provisions had already been discussed in relation to the DPDI Bill, the DUA Bill was expected to have an easy journey through Parliament to the statute book.

However, shortly after introducing the DUA Bill the government published its Copyright and AI Consultation Paper as part of its consultation on copyright and AI, and you will almost certainly have read about the opposition by numerous well-known musicians, authors and other artists (including Elton John and Dua Lipa) against one of the policy options in the Consultation Paper, the so-called opt-out mechanism which would entitle AI developers to access and use copyright material for training purposes unless the copyright owner has expressly opted out.  And, although the DUA Bill as introduced by the government does not deal with the copyright and AI issue, the House of Lords decided to use it as a proxy to propose a number of legislative changes providing protection for the UK creative sector against AI developers.  The government rejected all amendments proposed by the Lords, and after more than a month of ‘ping-ponging’ between the House of Commons and the House of Lords, the Lords eventually gave way and the DUA Bill was passed on 11th June 2025. The bill is expected to receive Royal Assent in the next few days.

So we’ve just got our heads around the UK GDPR and we’ve now got a new data protection law running to 147 clauses and 16 schedules?  Really?

It’s not quite as bad as it looks.  First, although the DUA Bill is a chunky piece of legislation, less than half of it deals with data protection and privacy. Plus I agree with commentators who have described DUA as an evolution not a revolution of data protection law; as we’ll see there are a couple of interesting changes but for the most part the impact of DUA on SMEs is likely to be minimal.

By way of a summary of the data protection and privacy-related changes:

Quite a list but I take your point about evolution rather than revolution. That said, the last two sound interesting.  What’s happening with automated decision-making?

The current rules on automated decision-making (ADM) are set out in UK GDPR, Art 22.  In short they provide that an automated decision which produces legal effects on an individual (or similarly affects the individual) is only lawful if the decision:

Furthermore the data controller must implement “suitable measures” to safeguard the individual’s rights and freedoms, including the right for the individual to make representations about the decision, to obtain human intervention in relation to the decision, and to contest the decision.

The DUA Bill introduces additional flexibility by having different requirements depending on:

If a decision results from processing special category data then broadly speaking the existing ADM restrictions will continue to apply, i.e. the ADM is only lawful if the decision is necessary for entering into or performing a contract, or is required or authorised by law, or is based on the individual’s explicit consent.

However if the decision does not result from processing any special category data then the current restrictions will no longer apply. And as a result ADM could, for example, take place on the basis of legitimate interests, i.e. without obtaining any consents.

Separately, if automated processing (whether or not involving special category data) produces a significant decision, the controller must ensure safeguards are in place which ensure that the individual is provided with information about the decision and also enable the individual to:

It follows that if the automated processing does not produce a significant decision the controller is not required to put in place the safeguards, even if the decision resulted from the processing of special category data.

Two final points on the new ADM rules:

1. The DUA Bill provides that a decision is based solely on automated processing if there is no “meaningful human involvement”. Whether there is any meaningful human involvement will depend on, among other things, “the extent to which the decision is reached by means of profiling”.  If the controller concludes that there is meaningful human involvement in the decision-making then the ADM rules do not apply.

2. The Secretary of State has the right to issue regulations:

The big change here is clearly not having to obtain individuals’ consent when ADM doesn’t involve special category data. Remind me what special category data is?

The types of personal data which constitute special category data are listed in UK GDPR, Art 9(1):

“personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation”.

A couple of things to note: information regarding someone’s income, assets or their financial circumstances is not special category data; and as already mentioned the Secretary of State is entitled to add new categories to Art 9(1).

And finally what about the changes to cookies? Am I going to be able to get rid of my cookie banner?

The current rules are set out in The Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR).  In short they require a website provider to obtain user consent for all cookies except those which are “strictly necessary”.

The DUA Bill creates additional exceptions for cookies and other tracking technologies that are placed solely for the purposes of:

However website providers must still provide visitors with “clear and comprehensive” information about the purpose of the cookie, as well as a “simple means” of objecting to the cookie. In practice this may mean that cookie banners are here to stay but at least website providers can now pre-tick the consent box for functional/performance cookies.

 

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Direct marketing to business contacts

29/11/22 – The Information Commissioner’s Office (ICO) recently published new guidance on email marketing and phone marketing.  The guidance is supplementary to the ICO’s Guide to the Privacy and Electronic Communications Regulations (PECR) and (124-page) draft Direct Marketing Code of Practice.

Direct marketing is a fiddly area, with different rules depending on whether you’re using email/text, phone, post or (perhaps less likely) fax, and also whether you’re marketing to companies, sole traders/partnerships, or individuals.  This post takes a look at the rules for direct marketing by UK businesses of their own products and services, either by email or text/voice messaging services (such as WhatsApp or LinkedIn), or by phone.  It is not exhaustive, and there are additional rules if for example you are selling pensions or claims management services, marketing to children etc.

What’s the relevant law?

The law applicable to direct marketing is set out in the Privacy and Electronic Communications Regulations 2003 (PECR) and to a lesser extent the UK GDPR and Data Protection Act 2018. The ICO provides extensive, plain English overviews of all areas of marketing law.

Direct marketing by email/messaging services  

If you’re looking to market to a contact by email or using a text or voice messaging service then you either need to obtain the contact’s consent or you need to check if you can use the so-called ‘soft opt-in’ exemption.

Consent. For consent to be valid it needs to be freely given, specific, informed and unambiguous. In practice this means no pre-ticked checkboxes, and making sure the consent covers the type of communication you’re using – obtaining consent for marketing by email does not entitle you to send them a WhatsApp. The consent also needs to be separate from other consents, so you can’t include marketing consent in the tickbox wording used for accepting your terms of service.

Soft opt-in exemption.  To use the soft opt-in exemption, you need to meet all of the following criteria:

  1. You must have obtained the contact details yourself. You cannot for example use an email address obtained by someone in your marketing department.
  2. The contact details must have been obtained as part of a sale or negotiation, i.e. the contact must either be an actual customer or a prospect who has previously expressed an interest in your products or services.
  3. The marketing content must relate to products or services which are similar to the ones that your contact has previously purchased or been interested in.
  4. The contact must have had an opportunity to opt-out of receiving marketing messages when you obtained their details, and they must continue to have that option, e.g by including a ‘click to unsubscribe’ link in the message.

A few things to bear in mind:

 Direct marketing by phone

In short, you do not consent for making direct marketing phone calls, whether to individuals or to businesses, unless either of the following applies:

  1. The phone number is listed on the Telephone Preference Service (TPS) or the Corporate Telephone Preference Service (CTPS).
  2. Your contact or the business has previously objected to receiving marketing calls.

If the phone number is listed on TSP or CTPS you can still get consent to receive marketing calls. The ICO have suggested that any consent for overriding a TSP/CTPS listing should aim to meet the GDPR-style, opt-in standard that applies to direct marketing by email.

When making a direct marketing phone call, you must display your phone number (or a valid alternative number), say who is calling (and provide contact details if asked), provide clear information about the marketing, and make it easy for the recipient to object or opt out.

 

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